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Zayed Higher Organization for People of Determination is keen to provide specialized distinguished services that exceed the expectations and achieve happiness and enhance positivity for our clients.


Our commitment to please y​ou:

  • Our staff is committed to provide our services through a cooperative team that maintains confidentiality, knowledge and understanding of your needs.
  • It is our pleasure to handle any problems that may arise in the service provided within the relevant scope promptly.
  • It is our pleasure to receive and answer your questions at any time.
  • We adopt politeness, respect and friendliness in dealing with you.
  • Our treatment is characterized with transparency and fairness.
  • We are eager to provide services at times and through channels that suit you as much as possible.
  • We employ therapeutic, training, educational and rehabilitation services for our cherished people of determination.
  • We are keen on providing services requirements and committed to the times of their completeness.
  • We provide facilities and environmental facilitators to provide a distinctive service.
  • We are committed to providing high quality services.
  • We open the door to communication with senior management.


What we expect from you to aid us in accomplishing our task is to:

  • Appreciate our employees' efforts and deal with them with mutual respect and appreciation.
  • Provide all papers and documents required to provide our services quickly.
  • Inform us of any errors that may occur in the services as soon as possible.
  • Comply with official regulations and instructions.
  • Be accurate and objective in providing information.
  • Inform us about changes in personal information and medical reports to keep accurate and updated records.
  • We welcome your ideas, observations and participation with us in improving our services.
  • Welcome our customer service inquiries so that they can offer you excellent service.
  • Maintain therapeutic and educational facilities, tools and various aids.
  • Commit to the schedule of therapeutic and educational sessions.
  • Interact with our surveys to assess the level of service and your happiness.
  • Commit to attending periodic and new meetings.​